Tel. +49 (0) 211 97264330
Fax. +49 (0) 211 97264349
District court Düsseldorf
HR B 78068
Information on online dispute resolution:
The EU Commission has created an Internet platform for the online resolution of disputes (so-called “ODR platform”). The ODR platform serves as a contact point for the extrajudicial resolution of disputes in relation to contractual obligations arising from online purchase contracts. The customer can access the ODR platform under the following link: http://ec.europa.eu/consumers/odr/
Obligation to provide information on dispute resolution in accordance with the German Consumer Dispute Resolution Act (VSBG):
We refuse to participate in dispute resolution procedures.